Rotosound USA

Privacy Policy


Rotosound USA is committed to developing long-lasting relationships based on trust. We will do everything in our power to ensure that your right to privacy is maintained and protected.

Rotosound USA has created this privacy statement in order to demonstrate our commitment to privacy to our customers and users. This Privacy Policy governs the manner in which Rotosound USA uses, maintains and discloses information collected from its customers and users of its website.

Information We Collect: Rotosound USA may request or collect personal information from online users in a variety of ways, including through online forms for ordering products and services, and other instances where users are invited to volunteer such information.

The data we collect is information that identifies you personally, such as: Your name E-mail address, Postal address, Telephone, telefax numbers, URL, Credit card information and other billing information. Rotosound USA may also collect information about how users access the website using a tracking ID unique to each user through the use of cookies.

Like most standard websites, we use log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends.

How we use this information: Rotosound USA may use the personally identifiable information collected to contact customers regarding products and services offered by Rotosound USA and, to the extent the user has agreed to it, by its trusted affiliates, independent contractors and business partners. We may also use this information for research purposes regarding the effectiveness of our website services, marketing, advertising and sales efforts. Rotosound USA will not in any way share this information with a third party either for free or by selling it, unless you specifically authorize such disclosures.

Special Offers and Updates: Our customers and users will occasionally receive newsletters or e-mails with information on products, services, or special offers. Out of respect for the privacy of our users, Rotosound USA gives them the opportunity to opt-out from receiving these types of communications.

Service Announcements: On rare occasions, it is necessary to send out a strictly service-related announcement, if, for instance, our service will be temporarily interrupted for maintenance.

Legal Disclaimer: Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law, if we have a good-faith belief that such action is necessary and required to comply with a current judicial proceeding, a court order, subpoena or other legal process served on Rotosound USA.

The Rotosound USA website contains links to other sites. Please be aware that Rotosound USA is not responsible for the privacy practices of the other sites.

Maintenance of Information: The information provided to Rotosound USA is saved using industry-standard security measures to protect the confidentiality of the information. While we cannot guarantee loss, misuse or alteration of data will not occur; we make every effort to prevent such occurrences. Any other particularly sensitive information, such as credit card numbers collected for commercial transactions, is encrypted prior to transmission by you to Rotosound USA.

Your Responsibility: You are responsible for the security of your Customer ID and passwords. Make sure you keep them in a safe place and do not share them with others. Always remember to log out after your session ends to ensure that others cannot access your private personal information.

Questions: Any questions concerning this Privacy Policy may be directed by e-mail to

To report abuse, please send an e-mail to

Samples of our Entire Product Lines can always be found at Sweetwater GearFest and the NAMM Shows